Mystery Shopping made simple: tips, packages and timelines

Need mystery shopping but not sure where to start? This guide walks through what good work looks like, which package fits your goal, and how to order it in a few minutes on micraa.

Before you order

• Keep feedback specific: point to the exact part you want changed.
• Read the seller's FAQ before ordering; most common questions are already answered there.
• Ask whether you get source or editable files if you plan to change the work later.
• Check the delivery time against your own deadline and leave room for one round of changes.

Packages at a glance

Here is how one mystery shopping offer on micraa, “I will design a mystery shopping questionnaire and scoring sheet”, breaks down:

• Basic ($15.99): everything in Basic; A weighted scoring sheet in Excel or Google Sheets; Shopper instructions page, 2 revisions
• Standard ($39.99): everything in Basic; A weighted scoring sheet in Excel or Google Sheets; Shopper instructions page, 2 revisions
• Premium ($71.99): everything in Standard; Versions for in-store, phone and online visits; A summary dashboard tab for many visits, 3 revisions

How it works on micraa

1. Pick a package and add any extras you need.
2. Pay securely. The seller gets your brief and starts work, with delivery in about 6 h.
3. Review the delivery and ask for changes if something is off.
4. Approve the delivery when you are happy. If you do not request a revision within 3 days, payment is released to the seller automatically.

Related topics: mystery shopping, customer experience, service audit, questionnaire, ai

FAQ

What if I need changes?

Each package lists how many revisions are included. Request changes from your order page before approving the delivery.

What should I put in my brief?

Your goal, where the result will be used, any size or format needs, and one or two examples you like.